Ready to turn your Sweeps Coins into real prizes? LuckyZino makes the redemption process easy and secure. Follow these steps to redeem your prizes and receive your prize redemption securely!

Before You Redeem

Before requesting a prize redemption, please ensure:

  • Your account is fully verified (see Account Verification section)

  • To redeem prizes, redemption eligibility and minimum amounts are determined based on internal risk analysis, account status, and verification level.

  • Minimum redemption amounts may begin at 50 Sweeps Coins and may vary up to 500 Sweeps Coins or higher, depending on risk evaluation and account history.

  • You haven't exceeded your redemption limits for the day

  • Your account is in good standing with no violations of our Terms and Conditions

  • You've met the minimum play-through requirement (at least 1x play-through of your Sweeps Coins before redemption)

  • Your personal information (name, address, email, phone) is up-to-date and accurate

  • You have a valid U.S. bank account for receiving transfers

Redemption Value

  • Conversion Rate: 1 Sweeps Coin = $1.00 USD in prize value

  • No Fees: We don't charge any processing fees for standard bank transfers

  • Minimum Value: Minimum redemption amounts may begin at 50 Sweeps Coins and may vary up to 500 Sweeps Coins or higher, depending on risk evaluation and account history.

  • Maximum Value: 5,000 Sweeps Coins ($5,000 USD) or any other amount over any time that we consider necessary

Bank Transfer Redemption

We offer secure bank transfers (ACH/Direct Deposit) as our redemption method:

  • Direct to Your Account: Funds delivered directly to your verified bank account

  • Processing Time: Prize redemption processing times vary depending on identity verification, payment method, and internal review requirements. Standard processing may take from 1 business day up to 14 business days. Additional verification or security checks may extend processing times where appropriate for fraud prevention and compliance.

  • Expedited Option: typically can take 2-3 business days, processing available for verified VIP players

  • Minimum Redemption: Minimum redemption amounts may begin at 50 Sweeps Coins and may vary up to 500 Sweeps Coins or higher, depending on risk evaluation and account history.

  • Maximum Daily Redemption limit: 5,000 Sweeps Coins ($5,000 USD) or any other amount over any time that we consider necessary

  • No Processing Fees: Standard transfers are processed without additional fees 

  • Security: Bank-level encryption protects your financial information

  • Availability: Available to U.S. bank accounts only