For temporary relocations, our address update requirements depend on the duration of your absence:
Short-Term Travel (Less than 30 days):
No address update required
You can continue to access your account normally
Ensure your payment methods work at your temporary location
Extended Stays (1-3 months):
The address should be updated to your new location
Especially if:
You'll be receiving important communications by mail
You're planning to make prize redemptions during this period
You're traveling to a different state
Long-Term Relocation (Over 3 months):
The address should be updated to your new location
Verification will likely be required
Compliance with local regulations is necessary
Important considerations:
You must physically be in an eligible location to play
Using VPNs or other methods to mask your location violates our Terms and Conditions
IP addresses that don't match your registered state may trigger security reviews
Account access from restricted states may result in temporary account limitations
If you're not sure whether you need to update your address for a specific situation, please contact our customer support team at support@luckyzino.com or via the chat window for guidance.