For temporary relocations, our address update requirements depend on the duration of your absence:

Short-Term Travel (Less than 30 days):

  • No address update required

  • You can continue to access your account normally

  • Ensure your payment methods work at your temporary location

Extended Stays (1-3 months):

  • The address should be updated to your new location

  • Especially if:

    • You'll be receiving important communications by mail

    • You're planning to make prize redemptions during this period

    • You're traveling to a different state

Long-Term Relocation (Over 3 months):

  • The address should be updated to your new location

  • Verification will likely be required

  • Compliance with local regulations is necessary

Important considerations:

  • You must physically be in an eligible location to play

  • Using VPNs or other methods to mask your location violates our Terms and Conditions

  • IP addresses that don't match your registered state may trigger security reviews

  • Account access from restricted states may result in temporary account limitations

If you're not sure whether you need to update your address for a specific situation, please contact our customer support team at support@luckyzino.com or via the chat window for guidance.