Changing your address may impact your ability to play or redeem prizes, depending on the circumstances. In some cases, verification may be required before gameplay or potential prize redemption.
Temporary Restrictions Possible:
Moving to a new state may require verification before continued play
Cross-border moves (e.g., US to Canada) require verification
Redemptions may be held pending address verification
Large redemptions to a new address require verification
Permanent Restrictions:
Moving to a restricted state (Alabama, Arizona, Connecticut, Idaho, Kentucky, Louisiana, Michigan, Montana, Nevada, New York, Tennessee, Washington)
Moving outside the US will restrict gameplay
Moving to areas with specific sweepstakes prohibitions
To minimize any potential disruption:
Update your address before you move, when possible (you can do this by contacting our support team)
Have verification documents ready to upload immediately
Respond promptly to any requests for additional information
Complete any pending redemptions before major address changes
Our support team can provide guidance based on your specific situation if you have concerns about an upcoming move. Just contact us at support@luckyzino.com or via the chat window.
